The products must be returned in their original conditions. I ordered curtains for my house. Click to see full answer. The One Registry Now creating a registry with Pottery Barn means you can easily add gifts from Williams Sonoma and west elm too – all in one place.. The return policy states that you cannot return an item for a refund after 30 days. RETURN POLICY.You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. Similarly, it is asked, what is Pottery Barn return policy? Pottery Barn in-store returns. Email: international@potterybarn.com . DownEast sells Pottery Barn “seconds,” or items that have been returned to Pottery Barn that Pottery Barn can’t sell, either because it’s been discontinued or because the item was personalized. Final-sale items cannot be returned. Pottery Barn. Private Appointments Make a free, private appointment with one of our Registry Specialists and get one–on–one guidance.. To view each of our brand’s return policies, please click below: Mark & Graham Pottery Barn Pottery Barn Kids PBteen Rejuvenation West Elm Williams Sonoma To make a return, please call (888) 837-4888 or email trade@wsgc.com. Gift Registry Support: 1.800.993.4923 or visit any Pottery Barn Kids store. Beware of the Pottery Barn online return policy. Returns of mattresses are subject to a $200 return shipping fee.
Really surprised to see all these one-star reviews. The curtains were backordered and shipped 5 weeks later. Related: Pottery Barn Woes. Any items whatsoever which have been provided free-of-charge with the relevant products must also be returned. For returns of items purchased from your Pottery Barn Kids registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase, whichever date is later. You can score some crazy savings, up to 80%. Unfortunately, Pottery Barn cannot accept returns on personalized items, special-orders, or monogrammed products, nor upon items damaged by normal wear. Further, you can return non-furniture items bought online to stores nearby. Pottery Barn credit cardholders enjoy the following rewards: 10% back in Rewards whenever you shop at Pottery Barn, Pottery Barn Kids or PBteen. Products purchased online can only be returned to any of our stores. I ordered curtains for my house. 11. You must take reasonable care of any products that you wish to return and not use them.
I have the same problem as Mr w Jackson. Pottery Barn will happily refund or exchange merchandise purchased through our registry within 90 days of your event or purchase (whichever is later). Opportunities to earn double Rewards throughout the year. A $25 Reward Certificate for every $250 you spend. In-store returns are very convenient and flexible, ensure that you are accompanying the product with purchase receipt. If you frequent Pottery Barn, consider applying for a store credit card. An original receipt or gift receipt is required. Pottery Barn Canada. Exclusive Events Join us at select stores for fun events with our Registry experts. The curtains were backordered and shipped 5 weeks later. Can I return or exchange my purchase in stores? Similarly, in-store purchases can be returned to a Pottery Barn store only. From Canada. We’ve seen Pottery Barn Kids stockings, sleeping bags and more for under $10! Contact Customer Service: 1.855.860.1079. 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