Re: Smart plugs won't connect. Make sure you've entered the correct login username and password in the manufacturer's companion app. They appeared to be pretty much glued shut. My mobile phone connects to the wifi network and i have a "listen to port 80" line in the smarthack-web.log. Here we can turn it on or off. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Good point. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. Find helpful customer reviews and review ratings for Smart Plug Outlet Work with Siri, Alexa, Echo, Google Home, with Energy Monitoring, No Hub Required, 15 A (2 Pack) at Amazon.com. Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. Visit Topic or reply to this email to respond. Visit Topic or reply to this email to respond. Are the two slots anything to do with it or just cooling? Relays have a mechanical lifetime duration so after a number (high) of open/close spring inside weakens and functionality is affected. Here is timer setting. Hmmm. On the bottom it says "CentralLite Systems, Inc. 3200-Sgb. It is a spare so I really donât remember what it was used for in total. A plug-in module is not exactly the same as a controlled outlet, although a lot of people assume it will be. Any ideas? My wife called and said that when she turned on the switch she could hear it click but it wouldnât turn on the lights. All smart outlets (like the Belkin WeMo, ConnectSense, and others) mostly work the same–you plug them into an existing outlet, set them up to connect them to your home’s Wi-Fi network, and then plug something into the smart outlet to begin controlling it from your smartphone using the accompanying app. It is a âSamsung SmartThings Power Outletâ. Conversely the smart plugs that I seen do not work with a 5 GHz hiome wireless network. My smart plug stopped responding on Alexa. In the US, most regular in wall receptacles are specâd to 15 A. Thatâs exactly what NEC specs out. 10-02-2020 When you use a plug in pocket socket, itâs just like using an extension cord â â you need to check the specs for each component part to make sure it can handle what youâre plugging into it. One of my Smart Plugs as stopped working. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. I really donât have any ideas, but whoever does will probably want to know the brand/model of the plug. LITEdge smart outlet problems.Make sure this plug is on your 2,4g network in your home, not a 5g. January 15 |. Now you can control the smart plug through Smart Life APP. It is defective. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control - edited https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-plugs-and-Powerline500/m-p/1990295#M16946... on 15h27, no it’s not interfering with the power line adaptors I took them out not long after I had my BT router installed the kept dropping out of contact so i went hard wired and no issue since, i don’t have the issue yet with teckin as I have not bought them yet I’m worried I will not be able to get the smart life app for them to control them from my phone externally, maybe the issue has been sorted on the router I don’t know. 15A x 80%=12A Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. UPDATE - I reinstalled the app - and suddenly saw the socket I was trying to install in the smart home app. (Odd that it this can actually happen if you can hear the relay moving), Your outlet is probably ok but the pins of your plug no longer make a successful contact with the internal grippers. Then enjoy your smart plug. We can choose an icon from the list, or choose from the “Albums” of your smart phone or take a photo. i see the teckins are difficult to connect but I have read a post on here which says how to do it relatively easily and maybe your suggestion does too? Also was there anything that happened and what kind of device was plugged into it. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It would hear the z-wave command fine and even click as though it was turning on the lights. Then using your phone, get phsyically far away from orbi with the intent of it having to get on the 2.4 gig side to do the setup. Read honest and unbiased product reviews from our users. Disable power saving modes on your device. It also retained all the previous plugs I had. My Jomarto smart plugs still show up and work fine. Remember also to disable smart setup on the home hub. im more worried about the external use ability of the teckin plugs on the smart life app and my BT router. Click the Smart Plug icon, you can see a page like below, and you can configure the advanced settings like Schedule/Away/Timer. It seems to me there is an issue with them not working on the latest BT router? *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control – Schedule & Timer – Set up easily – Quality Guaranteed *** Use with Smart Life ***** 1. Does anyone have any idea how to open these? Youâre supposed to only use 80% of rated current for wires, outlets, etc. Thanks for the help all. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Please explain posts I have read about air gap and repair. But they would no longer work from the app or an automation. I think a simple quick fix would be to go to. That particular pocket socket is only specâd to 12 A. 9. No air gap on a plug-in module. Free delivery and returns on all eligible orders. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Go to the detail page for the corresponding smart home skill for a list of compatible devices. Customize an icon for this Smart Plug. Here’s a quick video showing you how to connect your Teckin Smart Plug with the Smart Life app. has anybody got the smart life app to work as it should with a BT router? If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. http://192.168.1.1/adv_index.htm. 6. Relay is replaceable with some effort and skills. Hmmm. Announcements, Guides & Community Updates, Connecting Teckin Smart Plugs to BT Complete WiFi. The automatic detect still doesn't work. Smart bulbs acting up? the printer draw burned out the pocket socket. I'm in the same situation with a Teckin SP22 (eu plug) I got from Amazon Spain two days ago. If not and you feel comfortable, open it and see if you can replace the relay yourself (involves buying relay, desolder and solder new one). I tried removing and re-adding the device and skill but same issue. Stopped working just an hour ago. Both of mine have failed within days of each other with the same issue⦠You can hear the relay click but the power is stuck at âonâ or âoffâ permanently. im not going to buy the teckins if I cannot get them to work on my router, any advice on what to do or not to do would be very helpful, 10-02-2020 While holding the button, plug into an outlet. They have the same general outcome, lights not being controllable from The app, but structurally itâs a different kind of problem. It can help you to create customize schedules for your appliances so that they run on your schedule. on Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. Hi all Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. That is what was so odd with my switch. Thereâs a long-standing issue with GE switches where they will lose the ability to hear Z wave network commands (usually after the end of the warranty period). Thanks for the clarification, yes, thatâs what I meant. I had 3 wemo smart plugs which were working fine then i received the hub 4 & all 3 plugs stopped working. and set the 5gz network to the lowest output (25%) and reboot the router. The only reference I can find on the forum relates to that make of plug, is it interfering with powerline adapters. 15h10. Outside of this functionality in IFTT for on/off, change colour etc. 【Simple To Use】：Smart plugs that Compatible with Alexa and Google Home Assistant,remotely control your lights and devices from your phone wherever you have internet. I am using UK version and seems similar issue. Into the bin with the plug! How to add a TP-Link plug/switch to the Deco network? Such as 3G/4G/LTE, no hub or subscription required, just plug in and set up according to the instruction. Then she said she tried with Alexa but it would just click but no lights. Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. ; Tap NEXT, the app will say Searching…; Wait up to 30 seconds until the device is discovered. To unsubscribe from these emails, click here. I have a couple of sockets that burnt out similar to yours⦠BUT⦠they still work as zigbee repeaters so this is what I use them for. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. IFTTT is both a website and a mobile app. RightHand January 15, 2018, 5:58am #2. Donât know if itâs worth doing it. Internally, though, a plug-in module like the OPâs pocket socket which will operate the relay from the app but not provide power is more commonly either a burned out component or an overload protection kicking in. I donât know if your outlet has a âresetâ on it but if it does, try that first⦠You never know. I had her pull the air gap and push it back in and for whatever reason it started working again both via hardware and software. The Blitzwolf smart plug is a two sided circuit board, with the through hole components on the top of the board and all the SMD mounted components on the rear, while the Teckin plug uses a … Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. In the US, most regular in wall receptacles are specâd to 15 A. Even more strange was that when my wife tried to manually turn on the lights, it also clicked but would NOT turn on the lights then either. Thatâs where the 12A comes from. We had click from both physical and app/automation as though the switch was working as normal, just no power being sent to the light fixture. The plug connects to wifi, smarthconfig do its work (regarding its log), but the plug get out of the flashing mode after that (led permanent red). Somehow even though the connection timed out, it was still added. Third-party smart plugs: Unplug and wait 10 seconds. when it tried to connect to the hub. 7. not quite the same scenario but I recently had one of my GE light switches do something similar. Amazon Alexa. What Would Cause a Wall Outlet to Not Work?. Having waited for weeks for a replacement sensor in the past, I opened one of my sockets and squeezed the live and neutral grips to make them securely grab the plug pins. The fuse is not blown. Re: Smart Plug Connection Go to solution Hi sorry not been on, what I did was get rid of all the TP-Link wifi extenders, bought a set of Tenda Nova extenders, easiest I have ever used and everything set up easily and working for a couple of weeks no problems at all. Donât bin it yet! When a wall outlet doesn't work, there are two possible reasons: a bad connection or a tripped breaker. Problem solved! However, if you consider it a controlled outlet, it should have been rated for the full 15A. Thereâs a relay inside that clicks when when turning on. Smart plugs on 28-10-2019 19:32 Trying to set up TECKIN smart plugs which only work when connected to 2.4ghz so I’ve split my connection up and I’m definitely connected to 2.4ghz but they’re still not working and I’m running out of ideas. And then, connect the Smart Plug to your Wi-Fi network. Any ideas? Are you asking how to open the plug? 8. It still identifies itself to the network and it responds to commands with a clickingâ¦just no power! Into the bin with the plug! So my guess would also be that the printer draw burned out the pocket socket. UPDATE 2 - I tried to install another plug with the fresh app install. I donât think that I plugged it into anything drawing more than it should have been able to handle but I canât guarantee that! Teckin plug not responding on Amazon Alexa ... Teckin plug not responding on Amazon Alexa. There are plastic catches on the sides, slide something thin in at the centre of both sides to unclip it. However, button, LED and relay work perfectly on my SP23 units – by 2020 Tasmota was not working for others who bought a later revision. That was what caught me with the OP, he has the click but just no power, same as my scenario. You can certainly try resetting it, but given that the relay does operate from the app itâs just the powerâs not provided itâs unlikely that itâs the same issue. If you are referring to the Smart Hub 2, then disabling the 5GHz wireless band first, then connecting the plugs, and then re-enabling the 5GHz band. Please donât try this unless you know what you are doingâ¦, Could you share how to plug the plug? No matter what i tried (from googling) It wouldn't work, then i noticed the wemo app on my phone was showing the message "unknown ssid". Itâs not that they derated the plug, they just built it like NEC says. Thanks for the help all. Read honest and unbiased product reviews from our users. Those switches should always operate from the manual switch, there really isnât anything that can go wrong there. Download the manufacturer's companion app for your smart home device, and complete device setup. Press and hold the button on the plug. Mobile devices default to capitalizing the first letter of a word when typing in a field box. That particular pocket socket is only specâd to 12 A. 10-02-2020 What is wrong with the plug and what would you use instead? To restart, unplug and plug back in the device. It will only work on 2.4g. I made the mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5. Try a manual reset. 10-02-2020 Thanks, Will, Cobra Andy - Living in the âsoon to be freeâ United Kingdom Regular Also, contacts could be burned inside due to high current (your 3D printer comes to mind). One of my Smart Plugs as stopped working. Yes, how to open it, could you please share in photo? Check that your Alexa device and the Alexa app have the latest software version. 14h59 And thatâs almost always a mechanical fault in the device itself, not a messaging issue like the GE switch can get. Can control it in the smart life app without an issue. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. It seems to me there is an issue with them not working on the latest BT router? Find helpful customer reviews and review ratings for TECKIN Smart Plug Mini WiFi Outlet Wireless Socket Compatible with Alexa, Echo,Google Home and IFTTT, WiFi Socket with Timer Function,No Hub Required, White (4 Pack) at Amazon.com. I was convinced it was hardware related and that the air gap would do no good since it was still receiving commandsâ¦, Andy: A lamp and a 3D printer come to mind. Shop TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack). Configure the plug/switch via Kasa app and connect it to the Wi-Fi network of Deco; Launch Deco app, tap the Add icon at the upper right corner, then choose Smart Devices-> Switchs/Plugs/Outlets-> Smart Plug/Smart Light Switch (TP-Link). Thatâs the bug where using the airgap to completely reset the switch (or throwing power at the circuit breaker) may help. (And if it is a UK smartthings plug, the only thing I WOULD use them for). Since doing this they will not connect in TuyaLan. Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. Just the relay contact. Is there an issue with the integration? Name your smart plug. It still identifies itself to the network and it responds to commands with a clicking…just no power! If itâs still under warranty, replace it. 14h47. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. If the relay clicks, it is probably a bad solder or burned trace on the high power side of the relay. I donât think that I plugged it into anything drawing more than it should have been able to handle but I canât guarantee that! When it comes to Teckin Smart Plugs in Canada, Ireland and Australia, you simply need to ensure that the plugs and electrical outlets are compatible, both in form and specifications. So it may well be worth trying to reset, but if it works, it will likely be for a different reason than why the reset worked on the GE switch. Donât know exactly about your printer, but laserjets have a high current when powering up. Daniel makes a very good point.
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